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Quality & Food Safety Policy

The quality and safety policy of ALFA SH.A is established upon the Principles of implemented standards, defining its Objectives and Methods to achieve set benchmarks.

This policy is communicated across all personnel levels as part of leadership processes, aligning everyone with the core working principles within the factory. It is publicly displayed at the ALFA SH.A plant and available online.

Policy Principles

The core foundation of this policy lies in a continuous commitment to providing consumers with safe, high-quality products that meet and exceed expectations through innovation and continuous improvement:

Identifying consumer demands and continuously investing to surpass their expectations;
Proposing ongoing innovations across our entire product range;
Developing safe products that **contain no Genetically Modified Organisms (GMOs)**;
Fulfilling safety and quality requirements while managing environmental, economic, and social impacts;
Continuous training and qualification of our personnel, viewed as our most valuable asset;
Meeting international standards required by our global partners: *PepsiCo, Lipton, Heineken*, etc.

Quality & Food Safety Objectives

• Recognition in the industry as a dedicated and professional provider of safe products.
• Operating responsibly, transparently, objectively, and efficiently across all stages.
• Maintaining the absolute integrity of auditing and certification activities.
• Addressing complaints promptly and implementing corrective/preventive actions.
• Securing full confidentiality of data acquired from our clients.

Execution Methods (Quality & HACCP)

**Quality:** Achieved through Internal Audits, periodic Management System reviews by accredited third-party bodies, and structured staff training.

**Food Safety:** Strict execution of **HACCP Plans** by all staff members under the supervision of the Food Safety Committee, minimizing or eliminating production risks.

"No financial cost can replace the value of customer satisfaction, as our absolute priority remains providing them with safe, premium-quality products."

Quality & Food Safety Policy